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Asha Sharma’s First 100 Days: Xbox’s New CEO Keeps Pulling the Brand Back to Its Center

Asha Sharma’s latest interview at Fortune’s Brainstorm Tech conference is a continuation of the thesis she’s been building since day one. She isn’t trying to reinvent Xbox as something new. She’s trying to remind people what Xbox already is. When she told Fortune that this is “not an Allbirds moment where we’re going to turn into xbox.ai,” it felt like a line aimed as much at the industry as at her own teams. The message is simple: Xbox is a gaming brand first, and she intends to keep it that way.

That clarity has been the throughline of her first hundred-plus days. Sharma stepped into the role in February with a résumé that made some gamers nervous. She came from Microsoft’s AI side, not its gaming lineage, and the community braced for a future where Xbox leaned too hard into automation and novelty. Instead, she’s spent her early tenure dismantling that assumption. She scrapped the AI Gaming Copilot feature for consoles, cut old marketing campaigns that didn’t reflect the platform’s identity, and greenlit a return to form with exclusives like Gears of War: E-Day. Each move has been a signal that she’s listening.

Her Fortune interview reinforces that point. Sharma talked about “preserving flagship franchises like Halo” and keeping the platform accessible, which is why she made the call to lower Game Pass prices. She framed it as part of a broader philosophy: “One of our operating principles is that we earn every single player.” It’s a line that lands because it acknowledges the reality Xbox has been living in. Hardware revenue has been sliding. Game Pass growth stalled. Competitors have been eating into mindshare. Sharma isn’t pretending otherwise. She’s trying to rebuild trust by making tangible changes instead of promising theoretical futures.

What’s interesting is how she balances that gamer-first stance with a pragmatic view of the business. She’s blunt about the challenges ahead. Component costs are rising. Memory and storage shortages are squeezing console makers. Xbox can’t simply spend its way out of the problem. So, she’s exploring new business models and distribution partnerships, and she’s doing it without compromising the identity she’s trying to restore. As she put it, “I’m trying to be decisive about the things that we need to invest in, the things we need to prioritize, and the things that don’t represent our brand.”

That decisiveness is becoming her signature. She told Fortune that Xbox has “shipped more in the last few months on our platform than we have in the last year,” and that they’re already seeing “a return to growth on Game Pass.” It’s early momentum, but it’s momentum rooted in action rather than aspiration. She’s not promising a quick turnaround. She’s setting expectations: “We will execute in days, but expect that it will take a while to show up on the scoreboard.” It’s a refreshingly grounded way to talk about a division that has spent years oscillating between apology tours and grand visions.

The next phase of her leadership seems to hinge on two pillars. First, exclusives that feel like events again. Second, a business model that can survive the rising costs of hardware and the shifting economics of game development. She believes AI can help invent new genres, but she’s adamant that it shouldn’t be “painted all over the experience.” That restraint is notable in an industry where every company is trying to bolt AI onto everything. Sharma is choosing to use it where it makes sense, not where it makes headlines.

If her first hundred days were about stabilizing the brand, the next hundred look like they’ll be about defining its future. Not a reinvention. Not a pivot. A recalibration. A return to the idea that Xbox succeeds when it feels like Xbox. And if she keeps backing her words with moves that resonate with players, she might actually pull off the turnaround the brand has been chasing for years.

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