We mentioned an update from Intel would be coming down the pipe soon. This update would help resolve the issue of crashing desktops powered by the company’s 13th and 14th Gen processors.
The source of the crash for desktops equipped with Intel’s 13th and 14 Core processors has been identified. The company discovered it as a microcode snafu.
According to Intel, Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.“
Intel had earmarked a resolution to elevated voltage tweak by middle of August. However, it seems some of its partners are already issuing Intel’s new microcode fixes bundled in new BIOS updates.
ASUS and MSI have come out of the gate with new BIOS updates. These updates carry Intel’s fix for its malfunctioning 13th and 14th Gen Core Raptor Lake desktop processors.
The fix won’t help customers with dead or bricked systems due to hardware failures caused by the microcode problem. But usable systems can apply the solution after visiting ASUS’ ROG forums. ASUS’ fix can be applied to a choice of Z790 motherboards provided by the company.
As for MSI customers, their BIOS update can be found online. It can be picked up on the support pages of their respective motherboard support channels.
The current BIOS were just released and haven’t been fully vetted by the affected PC community as of yet. Customers should proceed with caution or patience. We need to see if this fix doesn’t bring its own set of separate headaches in the coming days.
To ensure your system isn’t vulnerable to a microcode issue, Twitter user #FalconNW has posted a method to check. This method ensures your PC is set to Intel’s default clocking recommendations verus PC makers overclocking presets.